Letter Tech Bio’s

Name: Tom Fitzpatrick

Position: Director

Brief Bio: Tom’s journey in the signwriting industry began at an early age when he started working alongside his father in the family signwriting business. His passion for the field was evident from the start and has dedicated himself to learning the intricacies of the craft.

Prior to founding Letter Tech, Tom was an invested member of a prominent signwriting company where he honed his skills and gained valuable industry experience. After completing his signwriting apprenticeship in 2016, Tom set his sights on advancing the industry. Recognizing the potential of letter bending machines to revolutionize sign making processes, he invested considerable time and resources into bringing these innovative technologies to the Australian market.

Responsibilities: As the Director of the company, Tom oversees strategic decision-making of the company, guiding initiatives to elevate Letter Tech’s success. He fosters partnerships, cultivates relationships, and provides mentorship to the team, ensuring our commitment to excellence permeates every aspect of our operations.

Professional Experience: Tom has accumulated years of hands-on experience in the signwriting industry, starting from his early days working in his family business. His educational background combined with practical experience, has equipped him with a deep understanding of the industry and its evolving needs.

Education/ Qualifications: Tom completed his signwriting apprenticeship in 2016, where he gained comprehensive understanding of sign making techniques, technology, and design principles.

Special Skill/ Expertise: Tom possesses a unique blend of technical expertise, business acumen, and a passion for innovation. His forward-thinking approach drives him to seek out new opportunities for growth and advancement within the industry.

Personal Interests/ Hobbies: Outside of work, Tom is a devoted family man who enjoys spending quality time with his loved ones. He is also an avid fisherman and takes pleasure in hosting barbecues for his family and friends. Dusty, Tom’s loyal canine companion is an integral part of the family business, providing companionship and joy to the team while also lending a paw with day-to-day tasks.

Email: tom@lettertech.com.au

Name: Peter Fitzpatrick

Position/Role: National Sales Manager

Brief Bio: With an illustrious career spanning 45 years in the signage industry, Pete is a seasoned professional with a wealth of experience. His journey began as a traditional brush writer, where he honed his craft and developed a deep understanding of the artistry behind signage. Over the years, Pete’s dedication and expertise propelled him to become a successful business owner of four signage shops.

Throughout his career, Pete has had the privilege of working alongside and learning from some of the best in the industry. This invaluable experience has shaped his approach to sales and management, imbedding him with comprehensive understanding of the intricacies of the signage business.

Responsibilities: As a National Sales Manager, Peter brings decades of experience and industry knowledge to lead our sales team effectively. His strategic vision and leadership skills are instrumental in driving sales growth and fostering strong client relationships on a national scale.

Professional Experience: Pete’s extensive tenure in the signage industry speaks volumes about his expertise and dedication. From his humble beginnings as a brush writer to his role as a successful business owner, Pete’s journey is a testament to his passion for the industry and his unwavering commitment to excellence.

Personal Interest/ Hobbies: Outside of work, Pete enjoys embracing life’s simple pleasures. Casting a line on a quiet fishing trip, hitting the road for a leisurely caravan adventure. or a simple walk with is beloved dog Jack.

Name: Cameron Smith

Position/Role:  National SeniorTechnician

Brief Bio: With a remarkable career spanning 24years as a plastics fabricator, Cameron brings a wealth of expertise to his role as National Technician at our company.

His extensive experience includes creating, designing and building customizable trade projects. Demonstrating an exceptional talent for finding innovative solutions to various challenges.

As the head technician, Cameron plays a pivotal role in co-ordinating the efforts of our technical team, serving as the backbone of our installation and training process.

Responsibilities:  Cameron’s role as National Technician involves overseeing and coordinating the activities of our technicians nationwide. His leadership ensures that all installation projects are executed seamlessly and efficiently, meeting the highest standards of quality and precision.

Camerons keen problem-solving abilities and meticulous attention to detail, make him an invaluable asset to our team.

Professional Experience: With over two decades of experience in plastic fabrication, Cameron has developed a deep understanding of materials, processes and techniques. His hands-on experience and technical expertise enable him to tackle even the most complex projects with confidence and skill.

Special Skill/ Expertise:  Cameron’s ability to find creative solutions to challenges, sets him apart as a technician. His resourcefulness and adaptability allow him to overcome obstacles effectively, ensuring a successful outcome, whilst providing A-grade service for our clients, each and every time.

Personal Interest/ Hobbies:  Outside of work, Cameron is an avid archery enthusiast who actively participates in archery events and volunteering his time at the local archery club.

He also enjoys spending leisure time caravaning with friends and family, embracing the opportunity to explore new destinations and creating lasting memories.

Cameron is also married to an amazingly talented wife who also works within our company. Together, they form a dynamic duo, bringing expertise and passion to our team.

Email:  Cameron@lettertech.com.au

Name: Chantelle Smith

Position/Role: Business Development Manager

Brief Bio:  Chantelle’s journey began in the printing industry, where she spent four years assisting with marketing, sales and travel expos. Whist raising her children, Chantelle pursued further education and completed Certificate III in Office Administration, whilst balancing motherhood, she also undertook a role as a part time Team Leader of a market research team. Overtime Chantelle transitioned into office administration and bookkeeping roles before becoming the Victorian Team Leader for a national company, where she excelled for eight years and being recognised with state of excellence on multiple occasions. The opportunity for growth into a new role at Letter Tech presented itself, and Chantelle seamlessly transitioned into her current position as Business Development Manager, drawing upon her diverse past experiences.

Responsibilities: As the Business Development Manager, Chantelle leverages her extensive background in marketing, administration, and team leadership to drive strategic growth initiatives for Letter Tech. She identifies and cultivates key partnerships, explores new market opportunities, and fosters long-term relationships with our partners and clients. Chantelle’s multifaceted skill set, and keen business acumen play a vital role in shaping the company’s trajectory and ensuing its continued success.

Professional Experience:  With a career spanning various industries and roles, Chantelle has amassed a wealth of experience in Marketing, administration, team leadership, and business development. Her adaptability, coupled with her strong work ethic and commitment to excellence has been instrumental to her professional journey.

Personal/Interest/ Hobbies: Outside of work, Chantelle cherishes spending time with her husband, Cameron and their two teenage daughters. They enjoy weekends and holidays away in their caravan, immersing themselves in nature and creating memories together. Chantelle also finds joy in entertaining friends and family, creating a warm and welcoming environment for gatherings and celebrations.

Email:  Chantelle@lettertech.com.au

Name: Sue Fitzpatrick

Position/ Role: Office Administration Manager

Brief Bio:  Sue brings over 25 years of extensive experience to her role as Office Administration Manager at our company. With a diverse background as a National Accounts Manager and National Administration Manager, Sue has honed her skills in managing accounts and overseeing office back-end operations. Her meticulous attention to detail and organisational prowess, ensures the smooth and efficient functioning of our administrative processes.

Responsibilities: As the office Administration Manager, Sue is responsible for overseeing all aspects of office administration, including accounts management, documentation and coordination of administrative tasks and client orders.

Her wealth of experience and expertise enables her to maintain exacting standards of efficiency and accuracy in our office operations.

Professional Experience: Sue’s career has been defined by her proficiency in accounts management and office administration. Her tenure as a National Accounts Manager and National Administration Manager has equipped her with a comprehensive understanding of administrative processes and procedures, making her a valuable asset to our team, and ensuring that our office operations run seamlessly and efficiently.

Personal Interest/ Hobbies: Outside of work Sue enjoys indulging in her hobbies, which include travelling to new destinations, playing darts, camping, fishing and watching her beloved St Kilda Football team. Her adventurous spirit and love for outdoor pursuits reflect her dynamic personality and zest for life.

Email:  accounts@lettertech.com.au

Name: Brett Walters

Position/ Role: Senior Technician

Brief Bio: Brett is an accomplished senior technician with a wealth of expertise in electronic engineering. Armed with an advanced diploma in electrical engineering, Brett boasts over 10 years of experience as a CNC router technician. His proficiency extends beyond machinery, encompassing advanced skills in computers, programming, and a deep passion for all things electronic. Brett’s creativity shines through his ability to innovate and build new electrical systems.

Responsibilities: As our senior technician, Brett plays a pivotal role in ensuring the smooth operation of our technical systems. His extensive knowledge and hands-on experience are instrumental in troubleshooting and resolving complex issues, driving technological advancement within our company.

Professional Experience: Bretts journey as a technician has been marked by continuous learning and innovation. With a solid foundation in electronics engineering and over a decade of experience as a CNC router technician, Brett is a trusted expert in his field. His advanced skills in computer programming make him a valuable asset to our team, contributing to our successful growth.

Personal Interests/ Hobbies: Beyond his professional endeavours, Bretts deeply passionate about advancing his skills exploring technologies. In his spare time, he immerses himself in computer- related projects, constantly pushing the boundaries of his knowledge. Brett also finds joy in capturing breathtaking aerial footage and his interest in photography capturing unique images.

Name: Jake Collins

Position/Role: Warehouse Assistant & Machine Technician

Brief Bio: Jake is a dynamic team member fulfilling dual roles within our organisation. As a warehouse Assistant, Jake contributes to the smooth operation of our warehouse, handling various tasks to ensure efficient logistics. Additionally, he is one of our fully trained technicians helping to install & service our machines nationally.

Responsibilities: In his role as Warehouse Assistant, Jake supports warehouse operations by assisting with tasks such as inventory management, order processing, and maintaining a clean and organized workspace. While he may not oversee warehouse control, Jake plays a vital role in facilitating the movement of goods and ensuring that operations run smoothly.

As a Technician, Jake has learnt the intricacies of installation procedures and techniques. He has acquired the necessary skills to become proficient in his role, demonstrating his versatility and dedication to personal and professional growth.

Professional Experience: While Jake’s primary focus is on our warehouse, his eagerness to expand his skill set highlights his adaptability and willingness to take on new challenges. Jake’s enthusiasm and determination make him an asset to our team.

Personal Interest/ Hobbies: Outside of work Jake enjoys pursuing his interests and staying active. He is passionate about maintaining a healthy lifestyle and can often be found at the gym, dedicating time to fitness. Jake’s commitment to personal growth and development extends beyond the workplace, reflecting his proactive approach to both his professional and personal endeavours.

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